Frequently Asked Questions

Find clear answers to common questions about our products, customization, pricing and shipping.

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1. Are you a real manufacturer?

We are a professional manufacturer located in China, with full production lines and independent workshops.

2. Can I get company and factory information?

Yes, we can provide business license, factory photos and qualification documents for your review.

3. Do you support overseas business cooperation?

Sure, we have rich experience in exporting to global markets.

1. Are your products food grade safe?

All our products are made of food-grade materials and meet international food contact standards.

2. What products do you mainly supply?

We supply PP injection cups, PP blister cups, PET disposable cups, double wall paper cups and cup lids.

3. Can I mix different products in one order?

Yes, mixed items are acceptable as long as each item meets our MOQ requirement.

1. Can I print my own logo on cups?

Yes, we support custom logo, pattern and color printing for most cup products.

2. Can you accept custom size and mold?

We provide custom size and new mold development services according to customer requirements.

3. What colors and styles can be customized?

We support solid colors, transparent, matte, glossy and IML custom styles.

1. What is your MOQ?

MOQ varies for different items, lower MOQ is available for trial orders and stock products.

2. Can I place a small trial order?

Yes, trial orders are welcome to test quality and market before bulk orders.

3. How to place an order?

Send us your product details, quantity and requests, we will confirm quotation, PI and arrange production.

1. How long is the production time?

Generally 7-15 working days after order confirmed and deposit received.

2. What shipping methods do you provide?

We support sea freight, air freight and international express to worldwide.

3. Can you ship to my door directly?

Yes, we provide door-to-door delivery service to your designated address.

1. Can I get free samples?

Free samples are available, you only need to bear the international shipping cost.

2. What payment terms do you accept?

We accept T/T, Western Union and other safe international payment methods.

3. How do you solve quality problems?

We carry out strict quality inspection, and provide effective solutions if any quality issue occurs.

Still Have Questions?

Our professional sales team is always ready to support your project and packaging needs.

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