{"id":4068,"date":"2026-04-19T07:46:15","date_gmt":"2026-04-19T07:46:15","guid":{"rendered":"https:\/\/kapocup.auinno.site\/?page_id=4068"},"modified":"2026-05-16T15:10:58","modified_gmt":"2026-05-16T15:10:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.kapocup.com\/zh\/faq\/","title":{"rendered":"\u5e38\u89c1\u95ee\u9898\u89e3\u7b54"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4068\" class=\"elementor elementor-4068\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c623e87 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"c623e87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-49e6f6e e-con-full e-flex e-con e-child\" data-id=\"49e6f6e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1afb7ad elementor-widget elementor-widget-heading\" data-id=\"1afb7ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f744f1 elementor-widget__width-initial elementor-widget-tablet__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3f744f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Find clear answers to common questions about our products, customization, pricing and shipping.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6015f86 elementor-widget elementor-widget-wd_button\" data-id=\"6015f86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-semi-round btn-size-extra-large btn-color-black btn-icon-pos-right\"  href=\"\/zh\/contact\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tContact Sales\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38afc85 e-con-full e-flex e-con e-parent\" data-id=\"38afc85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99d9e5a e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"99d9e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;center&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"161324634\" aria-label=\"\u6807\u7b7e\u9875\u3002\u6309 Enter \u6216\u7a7a\u683c\u952e\u6253\u5f00\u9879\u76ee\uff0c\u6309 Esc \u952e\u5173\u95ed\uff0c\u5e76\u4f7f\u7528\u65b9\u5411\u952e\u8fdb\u884c\u5bfc\u822a\u3002.\" data-no-translation-aria-label=\"\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1613246341\" data-tab-title-id=\"e-n-tab-title-1613246341\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1613246341\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tGeneral\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1613246342\" data-tab-title-id=\"e-n-tab-title-1613246342\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1613246342\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t\u4ea7\u54c1\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1613246343\" data-tab-title-id=\"e-n-tab-title-1613246343\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1613246343\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCustomization\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1613246344\" data-tab-title-id=\"e-n-tab-title-1613246344\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1613246344\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOrder &amp; MOQ\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1613246345\" data-tab-title-id=\"e-n-tab-title-1613246345\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1613246345\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tShipping &amp; Time\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1613246346\" data-tab-title-id=\"e-n-tab-title-1613246346\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1613246346\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPayment &amp; Service\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1613246341\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1613246341\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-b7e6dd0 e-con-full e-flex e-con e-child\" data-id=\"b7e6dd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a888952 e-flex e-con-boxed e-con e-child\" data-id=\"a888952\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-465161d color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"465161d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-tab-content\">\n  <div class=\"faq-item\">\n    <h4>1. Are you a real manufacturer?<\/h4>\n    <p>We are a professional manufacturer located in China, with full production lines and independent workshops.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>2. Can I get company and factory information?<\/h4>\n    <p>Yes, we can provide business license, factory photos and qualification documents for your review.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>3. Do you support overseas business cooperation?<\/h4>\n    <p>Sure, we have rich experience in exporting to global markets.<\/p>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1613246342\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1613246342\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-d3f67a7 e-con-full e-flex e-con e-child\" data-id=\"d3f67a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-069f87b e-flex e-con-boxed e-con e-child\" data-id=\"069f87b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-336cfc5 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"336cfc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-tab-content\">\n  <div class=\"faq-item\">\n    <h4>1. Are your products food grade safe?<\/h4>\n    <p>All our products are made of food-grade materials and meet international food contact standards.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>2. What products do you mainly supply?<\/h4>\n    <p>We supply PP injection cups, PP blister cups, PET disposable cups, double wall paper cups and cup lids.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>3. Can I mix different products in one order?<\/h4>\n    <p>Yes, mixed items are acceptable as long as each item meets our MOQ requirement.<\/p>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1613246343\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1613246343\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-e903a79 e-con-full e-flex e-con e-child\" data-id=\"e903a79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-37ca637 e-flex e-con-boxed e-con e-child\" data-id=\"37ca637\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f63462 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"6f63462\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-tab-content\">\n  <div class=\"faq-item\">\n    <h4>1. Can I print my own logo on cups?<\/h4>\n    <p>Yes, we support custom logo, pattern and color printing for most cup products.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>2. Can you accept custom size and mold?<\/h4>\n    <p>We provide custom size and new mold development services according to customer requirements.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>3. What colors and styles can be customized?<\/h4>\n    <p>We support solid colors, transparent, matte, glossy and IML custom styles.<\/p>\n  <\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap  elementor-element elementor-element-d8e4758 e-flex e-con-boxed e-con e-child\" id=\"e-n-tab-content-1613246344\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1613246344\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" data-id=\"d8e4758\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-91a61df e-flex e-con-boxed e-con e-child\" data-id=\"91a61df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2c797 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2a2c797\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-tab-content\">\n  <div class=\"faq-item\">\n    <h4>1. What is your MOQ?<\/h4>\n    <p>MOQ varies for different items, lower MOQ is available for trial orders and stock products.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>2. Can I place a small trial order?<\/h4>\n    <p>Yes, trial orders are welcome to test quality and market before bulk orders.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>3. How to place an order?<\/h4>\n    <p>Send us your product details, quantity and requests, we will confirm quotation, PI and arrange production.<\/p>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap  elementor-element elementor-element-d6f3ca4 e-flex e-con-boxed e-con e-child\" id=\"e-n-tab-content-1613246345\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1613246345\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" data-id=\"d6f3ca4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-eb8eb76 e-flex e-con-boxed e-con e-child\" data-id=\"eb8eb76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c40e10 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7c40e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-tab-content\">\n  <div class=\"faq-item\">\n    <h4>1. How long is the production time?<\/h4>\n    <p>Generally 7-15 working days after order confirmed and deposit received.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>2. What shipping methods do you provide?<\/h4>\n    <p>We support sea freight, air freight and international express to worldwide.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>3. Can you ship to my door directly?<\/h4>\n    <p>Yes, we provide door-to-door delivery service to your designated address.<\/p>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap  elementor-element elementor-element-13834a1 e-flex e-con-boxed e-con e-child\" id=\"e-n-tab-content-1613246346\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1613246346\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" data-id=\"13834a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-9129cbb e-flex e-con-boxed e-con e-child\" data-id=\"9129cbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-652a47f color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"652a47f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-tab-content\">\n  <div class=\"faq-item\">\n    <h4>1. Can I get free samples?<\/h4>\n    <p>Free samples are available, you only need to bear the international shipping cost.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>2. What payment terms do you accept?<\/h4>\n    <p>We accept T\/T, Western Union and other safe international payment methods.<\/p>\n  <\/div>\n  <div class=\"faq-item\">\n    <h4>3. How do you solve quality problems?<\/h4>\n    <p>We carry out strict quality inspection, and provide effective solutions if any quality issue occurs.<\/p>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-db78a99 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"db78a99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c05bebd elementor-widget elementor-widget-heading\" data-id=\"c05bebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Still Have Questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46af843 elementor-widget__width-initial elementor-widget-mobile__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"46af843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our professional sales team is always ready to support your project and packaging needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c47c846 e-con-full e-flex e-con e-child\" data-id=\"c47c846\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be294a8 elementor-widget elementor-widget-wd_button\" data-id=\"be294a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-semi-round btn-size-large btn-icon-pos-right\"  href=\"\/zh\/contact\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\t\u8054\u7cfb\u6211\u4eec\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Find clear answers to common questions about our products, customization, pricing and shipping. Contact Sales General Products<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4068","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Kapocup<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kapocup.com\/zh\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Kapocup\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Find clear answers to common questions about our products, customization, pricing and shipping. 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